Pay rate - $12/hr
9:30am - 6pm, overtime as needed

Remote role - must have high speed WiFi connection and quiet place to setup home office

To audit, revise, and submit patients product orders for processing to Distribution for shipment to customer. To include preparation and submission of order billing directly to patient and or insurance carrier.
Enter or update customer data in Goldmine, FastTrack, and/or the Reorder program to ensure accuracy.
Create or merge patient accounts to ensure that the most accurate information is submitted for the patient order
or billing.
Audit and update data relative to profit margins, physician credentials, and patient orders and billing codes to ensure
order and billing accuracy.
Transfers data received in patient record to electronic documentation to attach to the electronic patient record.
Quality checks all orders before being approved and processed for order completion in distribution.
Reviews compiled billing codes, order, and patient demographic before processing the order to Distribution.
Develops and maintains knowledge in medical terminology, billing and insurance guidelines.
Ability to identify and professionally resolve order processing related issues.
Track daily production and submit daily sales logs to direct supervisor.
Ensures that all rushes are processed within rush request processes and guidelines.
Maintains a production average of 80 to 100 accounts processed per 8-hour shift with a maximum error rate of 3%.
Maintain a positive work atmosphere that embodies Liberators philosophy- Professional excellence, teamwork and integrity.
Performs other duties and tasks as assigned.
Education: High School Diploma or general education degree GED;
Experience: One to two years prior order processing exp. and/or related medical industry experience; Entry level clerical experience or three months order processing experience and a performance level of meets expectations.
Language: Ability to read, analyze, and interpret medical supply publications, technical procedures, and/or training tools. Ability to write internal and external business
correspondence. Ability to effectively present information and respond to questions from management, team members, and/or customers.
Math: Ability to calculate figures and amounts such as
discounts, interest, commissions, proportions, and percentages. Ability to apply intermediate math skills.
Reasoning: Ability to solve practical problems and deal with a variety of variables. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Advanced analytical reasoning to include ability
to forecast exponentials within work flow processes and reason against outside factors.
Computer: Knowledge of Microsoft Office Applications, Access or other database software.
Telecommunications: ability to utilize or knowledge of call center telecommunications software.
Ability to work some evening shifts, weekends, and overtime as needed.
While performing the duties of this job, the employee is frequently required to walk, sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 10 lbs.

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