Job DescriptionCustomer Service Representatives who are professional, patient, and caring. We provide you with an extensive 4-week paid training program in a structured team-oriented environment. This training will equip you with the necessary skillsets to handle emergency alarms, procedures, and protocols to protect life and property. Working as a Customer Service Representative on our team will be a rewarding position where you can make a difference and help someone every day.Responsibilities:We provide the training and knowledge to effectively handle security alarm emergencies for residential and commercial businessesProcess inbound/outbound calls from customers and authority agenciesProvide thorough customer service and support to our customersFollow protocols and procedures to maintain accurate quality assuranceMaintain full knowledge of new policies and training materialsSuccessfully complete all required training classesQualifications:Customer service experience preferredProficient written and verbal communication skillsDetailed-oriented, precise, and empathetic with a sense of urgencyPerks and Bonuses:Annual salary increases and performance bonusesMedical, Dental, Vision, and 401kBilingual in Spanish - $1.00 p/hFun Company events and giveawaysFree gym membershipPizza Friday!Company DescriptionTEC West Inc. specializes in providing innovative, comprehensive staffing solutions. Our expertise encompasses tailoring our service capabilities to meet each client and employee's individual needs.

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