Account Manager

Research Solutions : Account Manager –Corporate Accounts – Engineering & Technology

Are you the experienced Account Manager (AM) with a strong track record of sales success, eager to contribute to our Global Sales division! Our Corporate Account Manager vacancy can be your next challenge!
The Account Manager plans and manages the overall corporate account base that’s engaging in scientific research. They work with multiple stakeholders within the corporate research community and is the primary strategic account owner driving the overall Elsevier business (all research products) at the account in his/her territory. This person sells into many top global companies and manages those strategic client relationships.

Elsevier is making a tremendous impact on our customer’s innovation by providing the world’s largest collection of scientific and engineering information tools and analytics, along with professional service solutions. This produces greater productivity across research, engineering and marketing for our customers.

Working together! The AM is the main strategic account planner – ensuring other sales roles and Elsevier stakeholders are aligned with the overall account strategic plan and account engagement plan. The AM encourages, facilitates and leverages the other sales roles (Solution Sales Manager, Customer Consultant) in order to optimize Elsevier‘s business at the account –working with Solution Sales Managers (SSM) to drive new sales of specific solutions, and working with Customer Consultants (CC) to ensure customers get the most value out of our solutions so as to secure renewals and future growth. You will report to the Regional Account Director. This position is Home Based traveling to accounts within the region.

Your responsibilities:

You are responsible for customer loyalty and customer satisfaction. This means you are the expert on the customer; you know everything about the customers’ business, strategy and research needs, budgets and competitive products at the customer. You translate this knowledge into applications for the holistic Elsevier value proposition and the solutions we offer.

Prospecting Action and New Account Acquisition is half of the responsibility of this role. 

As the Account Manager you are responsible for meeting or exceeding the annual revenue targets and achieving long-term growth of overall Elsevier business at the account or territory. Next to that, you will deliver the content value story to the customer (project managers, researchers) and drive customer value perception of Elsevier content, products and services. Leads or drives high value, complex and potentially highly political negotiations

AMs are responsible for successfully meeting current year and longer term revenue growth goals by working together with the other sales roles (SSM/CC) as a tight-knit team in the territory.

AMs interact with various stakeholders at an account – not just the commercial buyer – and work to transform the value perception of Elsevier‘s core offering with researchers at the account.

Build long-term Elsevier success in your territory.

Responsible for new-sales within existing accounts for all Research Solutions Product portfolio, with specific emphasis on the engineering products: GeoFacets, Knovel and Engineering Village, Science Direct, Journals, Scopus, ebooks

Responsible for strategic account planning, ensuring appropriate input from other stakeholders, and focusing on the customer’s business strategy.

Our Requirements:

Experience calling on corporate institutions selling complex products at c- level is desired.

Expertise to program manage complex matrix of internal and external stakeholders is helpful

Experience using complex enterprise software tool would be desirable.

Background in managing large complex customers driving customer engagement and growing sales within accounts required

Experienced in working in an international matrix organization is helpful

Strong communication (verbal including on-line delivery and written) and presentation skills

Strategic, consultative selling approach

Enthusiasm and energy is a must!

Bachelor's degree required

We offer
We are the leading provider of scientific, technical and medical information and tools in the world that help our customers improve scientific and healthcare outcomes. We welcome you to a truly global, dynamic and challenging environment offering great opportunities to develop yourself.

Competitive base salary

Generous Commission and bonus plan based on performance

Excellent medical, dental & savings plans

All expenses and travel fully paid

Excellent hands-on training program and a team to support you

Numerous online resources to assist with self-development and career progression

Elsevier is a global information analytics business that helps institutions and professionals progress science, advance healthcare and improve performance for the benefit of humanity. We help researchers make new discoveries, collaborate with their colleagues, and give them the knowledge they need to find funding. We help governments and universities evaluate and improve their research strategies. We help doctors save lives, providing insight for physicians to find the right clinical answers, and we support nurses and other healthcare professionals throughout their careers.Elsevier provides digital solutions and tools in the areas of strategic research management, R&D performance, clinical decision support, and professional education; including ScienceDirect, Scopus, SciVal, ClinicalKey and Sherpath. Elsevier publishes over 2,500 digitized journals, including The Lancetand Cell, more than 35,000 e-book titles and many iconic reference works, including Gray?s Anatomy. Elsevier is part of RELX Group, a global provider of information and analytics for professionals and business customers across industries. Elsevier employs over 7,000 people in more than 70 offices worldwide. We are an employer of choice, attracting and developing talented and creative people who thrive in a challenging and fast-paced environment. We offer an excellent compensation and benefits package as well as a real opportunity for career growth in a growing organization.