Operations - Insurance Operations
Are you looking for a career that helps you apply your love of data, financial analysis, investments and technology to inform business and system strategy and work with diverse teams on challenging projects? Are you passionate about being a part of a Global Technology group that is focused on developing technical and professional skills while collaborating alongside leaders in the asset management and financial management community? If you are results driven, have a real passion for working with financial data, and are deeply analytical, technically adept and highly innovative, then Global Technology Asset & Financial Management Corporate Technology PGIM Shared Technology (GT AMFM PGIM Systems) is the place for you! We provide the technology support that contributes to PGIM being a world-class investment manager through an integrated technology and data strategy.
Our group supports PGIM Investment Accounting Systems through all aspects of the software development life cycle. We work closely with our internal contacts to meet their needs with an increased focus on transformation, automation, and improved data/workflow. We look for innovative solutions and continue to add new technology to the mix. Team members work on a variety of projects and support many different systems, applications, programs, and processes.
Summary Job Description Acts as liaison between Operations, Business and Systems personnel to support unit’s business needs through computer systems and/or policy administration rules. Represents user area in all systems enhancements/design activities and answers questions/resolves problems with systems user and/or Operations. Gathers client requirements for a business process change and communicates those terms to systems personnel and/or Operations. This position stresses knowledge of the business as well as technology. Programming is not required but is a plus. Incumbents typically have 1-5 years related experience and strong working knowledge of the supported business functions and workflow; Familiarity with systems and transactions supporting the business functions; Solid working knowledge of systems design process and methodology; Familiarity with testing tools. Knowledge of the system support (including inputs, screens, processing logic, output, reports as well as interface with the other systems is helpful.
Job Responsibilities for a Sr. Business Analysis Associate Identifying solutions to complex business problems by gathering, analyzing, and documenting business and systems requirements to enhance operational performance. Reviewing user and/or Operations requests and conducts data-gathering interviews. Writing business specifications/requirements/rules, redesigning applications\processes, creating mockups, and analyzing user data. Partnering closely with clients and developers to work through the phases of systems development lifecycle (SDLC). Creating test plans to validate that system functionality satisfies associated business requirements. Designing and implementing test for systems changes. Developing test cases matrices, creating actual test cases, executing the test, reviewing of actual vs. expected results, communicating and resolving issues and documenting results. Interacting with product owners/clients, other business analysts, software developers and testers in the group. Utilizing various technologies which may include (but are not limited to) Jira, Excel, SQL, Visio, Python, Sellenium, Oracle, SQL Server, PowerBI/Tableau.
Qualifications Accredited bachelor’s degree or commensurate experience. Preferred (or required if applicable) majors include Management Information Systems (MIS), Business Analytics and Information Technology (BAIT). Business, Accounting, Computer Science, Finance, Economics, preferred. A business and technology major/minor combination is ideal. Minimum GPA (on a scale) preferred for recent graduates. Experience, college related coursework with investments (fixed income, equity or derivatives) or investment accounting systems is a plus. Experience with SQL and related tools (, Microsoft Query, Rapid SQL, etc.) preferred. Knowledge of the Software Development Life-Cycle preferred and Agile methodology a plus. Experience with business analysis, requirements, software testing or proficiency tools (, automated testing tools, compare tools, robotics, data visualization) a plus. Strong analytical and problem-solving skills. Strong project management, organization, and communication skills. Proficiency with PC skills (MS Office suite including Excel, Word, PowerPoint, Visio, SharePoint, OneDrive, MS Project, and Outlook, dataflow, database and reporting, testing, project management, SQL, data processing/manipulation, compare tools, automated test tools, client server applications, data visualization, workflow, robotics).
Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.
Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.
Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law.
The Prudential Insurance Company of America, Newark, NJ and its affiliates.