Are you passionate about caring for others and making a difference? Be an everyday hero!
Phoebe Ministries , a not-for-profit, multi-facility organization specializing in health care, housing, and rehabilitative services for older adults. As a Phoebe team member, you’re free to work in an innovative environment with a number of bright minds that let your core strengths shine.
Who is right for the job?
Phoebe, a premier provider of high quality nursing and rehabilitative health care services to older adults, is seeking compassionate, caring Receptionist to serve as a liaison between resident, families, guests, and staff and will represent the organization. Are you interested in joining our dedicated team which provides the excellent quality of care Phoebe is known for at our Berks campus?
**Benefit days are available for employees with a regular status of greater than 32 hours per pay period.
SHIFT: Every other weekend 8a-430pm
Skills crucial to success in this role:
The Receptionist is responsible for reception desk duties which include, but are not limited to, the following: Checks e-mails on every shift and responds accordingly. Records information in the online resident database to ensure those working in other departments and on different shifts have needed information to provide the best quality of care and service to the residents. Answers the switchboard/multi-line telephone system promptly and in a professional and courteous manner. Identifies the needs of the caller and handles the call effectively and in an efficient manner. Handles internal mail to residents as per procedures. Creates and updates information on the in-house television. Gathers information to publish in-house, monthly resident writings. Accepts, logs, and accurately distributes prescription scripts to residents. Accepts, logs, and accurately distributes packages and deliveries (i.e. flowers, dry cleaning, etc.) for residents and employees. Participates in department meetings and trainings. Covers other shifts within the department to include but not limited to weekends and major holidays.
Personal Characteristics: SAFETY: Is trustworthy and responsible. KINDNESS: Has a welcoming personality with excellent communication skills. PRESENTATION: Takes pride in self-appearance because she/he is considered an ambassador for Phoebe. EFFICIENCY: Works with a sense of urgency and is consistent, flexible, and adaptable.
Position Type/Expected Hours of Work: This is a part-time position on the campus of a senior living facility with major job duties in the Independent Living service line. Days and hours of work are 4-hour shifts on Fridays and Mondays (please note that shifts can vary…mornings and/or afternoons). Also, occasional holiday and inclement weather coverage will be required.
Must Have's: High school diploma or GED (Required) Technical training or 2-year degree (Preferred) 1-3 years of experience in a clerical or administrative role (Preferred) Outstanding customer service and communication skills Excellent interpersonal skills and organizational skills Demonstrates good judgment and the ability to draw sound conclusions Remains calm in all situations and demonstrates strong problem-solving abilities Maintains a high degree of confidentiality without compromise Ability to handle multiple tasks simultaneously and to work independently Proficient computer skills in Microsoft Office products and ability to type 50-60 WPM with accuracy
Phoebe Services provides various levels of administrative support to Phoebe Ministries’ operations as a senior care provider at 4 unique locations, providing endless opportunity for growth. Phoebe offers a very competitive starting rate of pay with shift and weekend differentials combined with an excellent work environment. Choose Phoebe Ministries and our tradition of excellence today!
Successful candidates are those who can thrive in a positive and respectful Customer Driven Culture and exemplify the organization’s Faith in Action Mission, Vision and Values. Phoebe is an equal opportunity employer.
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