Apply for the job

Mgr- Operations Subway Market Integration - SMO

Subway Franchise Development

Subway Franchise Development

Milford, Connecticut, US.



Management Occupations

Published on 2022-04-03 06:05

We are Subway Headquarters

! A dedicated team of professionals supporting thousands of franchisees around the globe.

Hungry for a fresh, new career? Look no further because one of the world’s most iconic brands can help you get there. 

We are looking for Operations Managers to support our Market Integration team.

Managing the integration of BDA territories into Company Territories. Being immersed into the territory up to 180 days+, implementing process and or stabilizing the market. In addition to the responsibilities outlined in assigned territory, coach Subway franchise owners on increasing sales and profitability and thereby enabling them to grow their portfolio. Works with senior leadership team to execute the group's strategic objectives; translates the group's objectives into centralized operational priorities and plan. Partners with Business Unit leaders and operational teams to implement and execute necessary budget, resourcing and logistics management needed to effectively support planned restaurant openings, projected sales and new product/innovation implementations. 


 Operation Managers will impart SOPs guidance and education during Restaurant Visits: through shadowing, training, and demonstration, leads team to support SUBWAY restaurants using the PBE model. Work on putting together the transitional planning, review the Transition Workbook as well as Company Acquisition checklist, visit all restaurants in lieu of an evaluation, document each restaurant and rea Reads and reviews monthly evaluations performed by the Managers, Franchise Performance to ensure they are consistently documenting adherence to Company standards, improvements made, areas of opportunity, direction on how to improve and goal setting. Coaches and trains team to effectively evaluate how the restaurant is performing compared to SUBWAY policies and procedures, analyze sales and cost data and provide specific customized direction to improve in these areas. Drive single unit sales, multi-unit sales and development plans to ensure company goals are met Lead meetings with their team in order to help prioritize opportunities and continued advancement in the organization. Train and mentor other field team members in different territories outside their own. Fully understand the current business climate of the hospitality and QSR industry and ability to adapt to new initiatives. Reviews marketing plans and tracking performance of team. Oversees training programs within the territory in order to strengthen operations.

Territory Development:

Assist Director of Market Integrations and RVP with Site Reviews and also training MFPs on Site Reviews to conduct three day parts of customer intercepts for all reviews within assigned area. Provide direction and proficiency to MFPs, franchisees and staff with regard to New Store Openings & Transfer Training Hours. Help identify white space. Support in the Franchise owner remodel and or relocation process. Assist Franchise sales teams in identifying potential candidates and potential transfers. Assist in New store openings. Nurture relationships with existing franchisees and support their expansion plans. Help to determine the readiness of the location to open based on their assessment of the operation Assist with the opening of all new SUBWAY locations as outlined by the Company. Guide Franchise Business Partners to timely complete an opening Evaluation, opening photographs, and opening hours log and submit to FWH. Assist Development Managers on the assessment of territory planning.


Develop productive working relationships with franchisees, territory team members, HQ employees, Directors of Ops and RVP's while in market and beyond. Coach and counsel franchisee & MUO's to reach individual store and territory goals. Train franchisees, managers, and store employees with regard to Company goals and initiatives. Build Territory Relations and franchisee’s overall rating of performance for the Director of Operations, Managers, Franchise Performance and territory by communicating with franchisees via voicemail, e-mail, territory meetings, individual franchise meetings and written communications. Assist Director of Market Integration and FWH staff, as needed. Attends local additional business meetings as needed.  AA/EOE/M/F/D/V
The Company is only considering applicants who are currently authorized to work in the country the position is based. AA/EOE/M/F/D/V

© 2022 JobSearchine USA