Business Process Manager
Beaverton, Oregon, US
Category: Business and Financial Operations Occupations
Published on 2022-01-07T03:19:30.000000Z
Become a Part of the NIKE, Inc. Team
NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.
The NIKE, Inc. Supply Chain team is the engine that propels product around the world. Supply Chain experts ensure that every year, almost a billion units of footwear, apparel and equipment arrive at the right place, at the right time. To ensure this complex job goes off without a hitch, Supply Chain teams work with a network of more than 50 distribution centers, thousands of accounts, and more than 100,000 retail stores worldwide — making the impossible happen every single day.
What you will work on:
The Marketplace Operations Process Manager at Nike is a strategic role responsible for influencing and building the E2E order management business process! In support of Nike strategies and sustainable and productive business practices. In partnership with global and geography stakeholders across the Nike matrix, this role is accountable for understanding and presenting the end-to-end Marketplace Operations (MPO) process to our business partners. You will drive and improve processes to serve the marketplace through the identification of critical gaps and provide use cases that influence the development of solutions. You will represent MPO across internal partners within a matrix environment, sharing scenarios and risks/opportunities from the MPO end user’s perspective.
Key partners include product management and technology teams to collaborate and drive the design of an efficient and aligned technical solution based on the business requirements and priorities you help define with the end user in mind.
As a candidate, you have the following strengths: Deep Nike business knowledge of marketplace operations Superb communication, influencing skills, and partner management Proactively and creatively solves problems and seeks ways to improve processes Drives effective decision making across the supply chain in a matrix environment Ability to balance supporting unexpected supply chain dynamics while driving strategic priorities Qualifications: 5 – 7 years’ experience associates with business process, business analyst, or supply chain functions Bachelor’s degree in Business, Business Management, Supply Chain, Logistics, or other related subject area Shown process and operational experience, including Supply Chain, Retail, Logistics, Project Management, or Process Improvement with complex responsibility Experience in highly multi-functional global business environment with the ability to successfully communicate and influence at various levels within a matrixed structure, including strong storytelling skills Innovative mentality and proven track record in leading and delivering process improvement Self-directed and comfortable working in ambiguous environments Change agent/change management mentality SAFe, Agile or Scrum, lean six sigma experience highly desirable. Experience with process documentation tools such as Aris or Visio. Digital literacy: MS office, sophisticated Excel, SAP, Cognos, and Tableau
NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.