Shared Services Customer Service Agent

Irvine, California, us
Company: MID Healthcare
Category: Office and Administrative Support Occupations
Published on 2021-07-31 22:04:05
The perfect candidate is a super friendly, positive and high-energy professional who loves to make customers happy.

Base/Salary : $35,000 - $42,000 Yearly + Commission
Bonus : Monthly Performance Bonus
** Hiring Is Subject to Background Check


Respond to Customer Inquiries by Phone and Email
Onboard New Customers Daily
Manage Customer Needs & Issues
Execute Customer Service Initiatives
Contribute to Company Social Media Projects
Cultivate A Positive Customer Service Culture
Effectively Deliver Daily and Weekly Reporting


High School or Equivalent Education
Proficient in Microsoft Office Software
Excellent Communication Skills
Friendly Phone Demeanor
Strong Time Management Skills
Highly Organized and Efficient
Ability to Prioritize, Multi-Task and Thrive in Fast-Pace Environment


Experience With Zendesk or Equivalent Support Software

Experience With Social Media Management

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