Shared Services Customer Service Agent

Irvine, California, us
Company: MID Healthcare
Category: Office and Administrative Support Occupations
Published on 2021-07-31 22:04:05
The perfect candidate is a super friendly, positive and high-energy professional who loves to make customers happy.

Base/Salary : $35,000 - $42,000 Yearly + Commission
Bonus : Monthly Performance Bonus
** Hiring Is Subject to Background Check

RESPONSIBILITIES :

Respond to Customer Inquiries by Phone and Email
Onboard New Customers Daily
Manage Customer Needs & Issues
Execute Customer Service Initiatives
Contribute to Company Social Media Projects
Cultivate A Positive Customer Service Culture
Effectively Deliver Daily and Weekly Reporting

QUALIFICATIONS :

High School or Equivalent Education
Proficient in Microsoft Office Software
Excellent Communication Skills
Friendly Phone Demeanor
Strong Time Management Skills
Highly Organized and Efficient
Ability to Prioritize, Multi-Task and Thrive in Fast-Pace Environment

BONUS :

Experience With Zendesk or Equivalent Support Software

Experience With Social Media Management

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