Huntington Beach, California, us Management Occupations
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**Description:**At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.The Security Supervisor is responsible for the oversight of safety and security of the hotel. This person will respond to guest and employee emergencies, complete incident reports and supervise the security staff in the director's absence.Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.**Qualifications:**+ Respond to Security related calls for service, evaluate and resolve the situation.+ Instill teamwork, mentor others and encourage team at every opportunity.+ Responsible for effectively dealing with team and guests, some of whom will require levels of patience and understanding to resolve challenges.+ Responsible for addressing guest issues or complaints in a timely manner and coordinating with Hotel Management as necessary.+ Monitor and ensure officers are fulfilling their essential functions and shift duties.+ Work closely with Security Director and to ensure the overall safety and security of our guests and colleagues.+ Responsible for the daily briefing of Security Officers.+ Follow department and company safety standards and promote these to the officers.+ Respond to Security related calls for service, evaluate and resolve the situation.+ Fill in and execute the essential functions of a Security Officer if necessary.+ Communicate company updates, policy changes, hotel occupancy, special events, and messages from management to all colleagues within the department in a timely manner.+ Responsible for ensuring all logs and reports are correct before the end of shift.+ Responsible for thorough and timely completion of special projects/assignments.+ Solution oriented, avoids conflict and gossip, stays on task and promote teamwork.+ Create and maintain a positive work environment.+ May be assigned additional duties as necessary+ Must be able to work all shifts, AM/PM, and Graveyard shifts available including holidays and weekends.+ Guard card certified preferred.**Primary Location:** US-CA-Huntington Beach**Organization:** Hyatt Regency Huntington Beach Resort and Spa**Pay Basis:** Yearly**Job Level:** Full-time**Job:** Hotel Operations**Req ID:** HUN003398
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.