Program Specialist

Jonesboro, Arkansas, us
Company: Girl Scouts Diamonds of Arkansas, Oklahoma and Texas
Category: Office and Administrative Support Occupations
Published on 2021-07-31 22:04:05

Program Specialist

SUPERVISOR: Program Manager




The GSLE Program Specialist is responsible for all facets of developing and implementing quality Girl Scout programs, events, trainings and opportunities commensurate with the Girl Scout Leadership Experience. This includes working in partnership with program department staff to deliver quality Girl Scout events, community program partnerships, girl training and awards programs, global and travel opportunities and recurring or episodic projects throughout the council and in assigned geographic areas. Will infuse and model the Girl Scout Law into their everyday work to fulfill the mission of building girls of courage, confidence and character who make the world a better place.


  • Works closely with the Program Manager to develop and administer program team goals, strategies and accountabilities to achieve the council's objectives.
  • Serves as a primary information holder of GSLE programs and the Girl Scout National Program Portfolio and acts as a resource to council staff, volunteers and partners. This includes familiarity with the Volunteer Toolkit content and functionalities.
  • Works with program staff to deliver quality programs commensurate with the Girl Scout Leadership Experience including:
    • Cultivating and supporting program partnerships to provide increased program opportunities. This includes:
      • Recruiting new partners and stewarding existing partnerships
      • Managing event scheduling, registration, communication and evaluation
      • Securing paperwork and ensuring partners are adhering to program guidelines and procedures in accordance with GSUSA Safety Activity Checkpoints, Volunteer Essentials, the GSLE and the strategic vision of the council
    • Managing the Program Aide and Volunteer in Training programs
    • Coordinating highest awards and working with volunteer committee to approve and provide direction for highest awards projects
    • Coordinating and managing global and travel programs, opportunities and volunteers
    • Assisting with the planning and implementation of Signature Events
    • Managing and delivering recurring or episodic projects, communications and events
    • Provides support to council fund development programs
  • Works collaboratively with all council departments to ensure council program and initiatives are successfully marketed to girl and adult membership. This includes assisting with the creation of the annual Program Resource Book.
  • Forges relationships with volunteers across the council resulting in a deeper understanding of our membership, broader support for council events and initiatives and the development of program offerings that reflect the needs of our members and regional or geographic realities
  • Develops relationships and works collaboratively across departments to support council, regional and functional efforts, especially as related to increasing membership growth and retention.
  • Develops business system proficiency and works with department team to track data, retain and develop documents and processes
  • Effectively represent organization to the community at large
  • Performs other duties as assigned


Staff: None

Committee(s): May include Volunteer committees related to events, Program Aide, awards and travel


Empathy Approaches others with a service mindset. Offers humility and inspires trust. Trusts the good intentions of others. Takes time with people. Offers respect and kindness to all. Actively listens without judgement. Offers positive alternatives to challenging situations.

Possibility Thinking Demonstrates eagerness to learn new things. Sees opportunity in ambiguity, change and transition. Displays flexibility in thinking. Explores alternatives before acting. Takes on challenging tasks. Respectfully offers collaboration with an openness to other's ideas.

Innovation Knows the business. Thinks in unique and independent ways. Communicates ideas effectively. Learns from smart risk taking and failure. Pursues a standard of excellence.

Courageous Leadership Works for the good of the whole. Works collaboratively with all. Maintains personal integrity. Resolves conflicts constructively. Helps others to grow and develop. Involves others in decisions affecting them.



  • Minimum of one-year experience working in the non-profit arena or a membership-based organization.
  • Valid driver's license and safe driving record


  • Knowledge of Girl Scout Leadership Experience
  • Experience in youth development, program management, education, community engagement and partnership development, event coordination and/or volunteer management
  • Bachelor's Degree


  • Subscribes to the principles of the Girl Scout Movement
  • Demonstrated ability to successfully manage multiple priorities, work independently, and meet deadlines.
  • Strong human relations skills and have ability to work well with people of diverse backgrounds
  • Ability to exercise good judgement
  • Excellent written and oral communication skills
  • Excellent computer skills
  • Solution driven with the ability to effectively problem solve
  • Ability to think creatively and innovatively about programming and build rapport for the Council
  • Ability to network effectively and create new partnerships for the Council
  • Demonstrated ability to recruit and manage volunteers


  • Occasional travel, some overnight
  • Flexible schedule, including occasional night and weekends


  • Paid time off
    • 4 Weeks per year
    • 5 Weeks per year after 5 years of service
    • Prorated during first year
  • Paid Holidays
    • Thanksgiving typically 2 days
    • Winter Holiday Christmas Eve through New Years
    • Martin Luther King's Birthday
    • Memorial Day
    • Independence Day
    • Labor Day
  • $100-$500 Tenure bonuses
  • $2,000 sign on bonus
  • Short-term and long-term disability 100% covered by employer. Begins on the month following 60 days of employment
  • Life insurance 100% covered by employer with the option to add additional coverage. Beings on the month following 60 days of employment
  • Competitive retirement plan that begins on the month following 1 year anniversary
    • Employer contributes 3% AND will match up to 4% (total 11%)
  • Medical, vision, dental that begins on the month following 60 days of employment
  • Access to employee assistance program to promote overall health and well being
  • Paid bereavement leave
  • Access to catastrophic leave fund
  • Access to relevant professional development opportunities

**To apply for this position, please go to:

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