Riverside, California, us Healthcare Practitioners and Technical Occupations
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Hospital Corporation of America (HCA) is a community of 94,000 Registered Nurses and 38,000 active physicians. We have over 1,900 facilities ranging from hospitals, freestanding ER's, ambulatory surgery centers, and urgent care clinics. Our facility based staff continues to raise the bar in patient care. Ten HCA hospitals have been named in IBM Watson Health's top 100 best-performing hospitals based on patient satisfaction and operational data.
Riverside Community Hospital, Founded in 1901, is a 478 licensed bed, full-service acute care hospital in the heart of the Inland Empire. RCH has been recognized as a Top Performing Hospital and has invested in a new campus expansion project that includes a new 7 story patient tower, 3 story medical office building, and a recently completed 5 level state of the art parking garage. With over 500 physicians on staff, representing over 200 specialties and over 1,900 employees, Riverside Community Hospital is an Inland Empire leader in providing advanced, comprehensive health care to the Inland region. RCH houses the largest Emergency Room and Trauma Center in the Inland Empire at 50 beds with an average wait time of only 15 minutes. RCH is one of Riverside County's only STEMI receiving centers and is a fully accredited Chest Pain Center. Centers of Excellence include the HeartCare Institute, offering invasive and non-invasive cardiac procedures, Center of Excellence for Surgical Weight Loss, the Transplant Program and a Level II Neonatal Intensive Care Unit*.*
*Riverside Community Hospital's Mission & Vision:*
*Mission:*Committed to providing compassionate care and improving the overall health of our community
*Vision:*Leading with innovation. Serving with compassion.
We offer you an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. We believe in our team and your ability to do excellent work with us. Your benefits include 401k, PTO medical, dental, flex spending, life, disability, tuition reimbursement, employee discount program, employee stock purchase program and student loan repayment. We would love to talk to you about this fantastic opportunity.
Responsible for providing feedback on daily registration processes and staffing issues to the Patient Access Supervisor. Assists staff level employees as necessary to insure compliance with department policies and procedures. Assists supervisor with staffing, report reconciliation, QA process, and other duties as assigned.
*Reports To:*Patient Access Supervisor
*Supervises*: Provides assistance to staff level employees as necessary
* 3 years' Patient Access experience preferred
* Communicates clearly and concisely, verbally and in writing.
* Establishes and maintains long-term customer relationships, building trust and respect by constantly meeting and exceeding expectations.
* Ability to work effectively with other employees, patients and external parties.
* Demonstrates proficiency in PC applications as required
* Demonstrates knowledge and understanding of organizational policies, procedures and systems.
* Ability to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
**Job:** **Supervisors Team Leaders & Coordinators*
**Title:** *Patient Access Lead*
**Location:** *California-Riverside-Riverside Community Hospital*
**Requisition ID:** *07150-14216*