PROGRAM MANAGER

Seattle, Washington, us
Company: University of Washington
Category: Management Occupations
Published on 2021-06-17 13:31:14
As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.

The Department of Psychiatry and Behavioral Sciences within the UW School of Medicine is the third largest clinical department with 285 full-time faculty members, 280 clinical faculty members, and over 200 staff. Department faculty provide clinical services in 5 hospitals, 14 primary care locations, and several outpatient sites in addition to telepsychiatry consultations to more than 150 clinics in Washington and beyond. As the only academic psychiatry department serving the five state WWAMI region (Washington, Wyoming, Alaska, Montana, Idaho), the Department’s highly competitive residency training program is largely responsible for developing the mental health workforce in the Pacific Northwest. The Department’s robust research portfolio totals $35 million in grants and contracts per year for projects ranging from clinical neurosciences to treatment development to health policy and population health. The Department is recognized as an international leader in developing, testing, and implementing Collaborative Care, an integrated care model increasingly seen as a solution for population-based mental health care. Other areas of excellence include Addictions, Autism, High Risk Youth, Neurosciences, and Trauma, and the Department is developing innovative new programs in Technology and Mental Health, Global Mental Health, Maternal and Child Mental Health, and Targeted Intervention Development.

The Department of Psychiatry and Behavioral Sciences is recruiting for a Program Manager.

The SPIRIT Lab (Supporting Psychosis Innovation through Research, Implementation, and Training) in the University of Washington’s Department of Psychiatry & Behavioral Sciences seeks a full-time Program Manager with strong project planning, project management, and technical skills to contribute to strategic and operational components of healthcare training, implementation, and research. This position plays a strategic role in contributing to existing training, research, and implementation projects and leading the development of new initiatives within SPIRIT. As a member of the team, the Program Manager leads the design, development, evaluation, and continuous improvement of training programs for healthcare providers, families, and organization leadership and is actively engaged in research related to digital mental health training and therapeutic interventions. This is a supervisory position. The Program Manager will take a lead role in lab activities and provide supervision and oversight to administrative and research staff. They will work with faculty and Continuing Education Specialists/trainers to coordinate activities across the lab.

This position will be required to use independent judgment to initiate and manage complex tasks to support a wide variety of bi-directional integration training and research projects of varied size and scope. Employee will be expected to work effectively with external contracting organizations, partner organizations, consultants, and internal teams to coordinate project contributions. The position will need to develop fluency in state-of-the art online training methods and technologies. The position will function independently to plan and deliver components of larger team projects. They will need to prioritize multiple responsibilities, have a high attention to detail, and work accountably and effectively as part of a team to advance research, training, and implementation initiatives within the SPIRIT Lab.

This position will manage components of large-scale training and research programs that are highly visible to healthcare organizations, policy-makers and healthcare providers throughout the United States and abroad, and their interactions will reflect on the UW to this large group of people. Additionally, this position is responsible for implementing programs that encourage healthcare organizations and providers to use evidence-based methods in their practice. Success in this role will impact relationships and future funding. The position will have the responsibility of establishing and maintaining positive and effective relationships with a wide range of staff and faculty, collaborators, colleagues, funders, students and community partners. The position will be a key contributor in the preparation of data for reports, project deliverables, grant applications and manuscripts in peer-reviewed journals. This effort will be a key aspect of the success of these products and the related goal and effort of improving bi-directional integrated health care, including treatment for psychotic disorders and other serious mental health disorders

RESPONSIBILITIES:

Instructional Design
•Partners with subject matter experts (SME) and project stakeholders to apply evidence-based instructional design approaches and develop engaging training materials that result in intended outcomes.
•Independently designs, develops, and evaluates training materials that support practice change and adoption of integrated care for training projects.
•Provides leadership, advocacy, and project management in the area of research-based instructional design, including the creation of engaging and effective learning materials and activities, the development of assessment techniques, and the pedagogical design of learning technology solutions.
•Contributes to the development and implementation of standardized training methodologies, production processes and timelines for SPIRIT Lab project work.
•Contributes to the design and implementation of facilitation skills curriculum for SME’s to enhance their ability to train effectively.
•Partners with other production colleagues, development teams, and content experts in researching, brainstorming, developing, implementing, and evaluating innovative and pedagogically-sound solutions for addressing instructional challenges.
•Guides the development of performance based and technology enhanced assessments to measure acquired skills and outcomes.
•Oversees the evaluation of training activities and contributes as-needed to educational and promotional materials.
•Participates actively (in some cases spearheading) program evaluation and research projects related to training and implementation efforts.
•Researches and implements new instructional strategies to remain current in the development of effective training.

Instructional Technology
•Develops and supports educational content delivery on distance learning platforms and online.
•Develops and maintains courses on learning management system.
•Leads faculty and other core training staff’s use of content authoring applications.
•Expand current capacity to incorporate simulation and other new technologies with a pedagogically sound approach.
•Monitor and update website content and create new web pages.
•As necessary, identify and hire external vendors, monitoring their progress toward deliverables.
•Manages website and delegates tasks as appropriate to lab administrative and research staff to maintain an active web and social media presence.

Research
•Participates with core faculty in the development of study designs, research protocols, questionnaire and data management for research projects.
•Participates in grant writing and other grant submission preparation activities
•Maintains updates of study materials protocols.
•Assesses feasibility of proposed research studies and prepares analyses of project costs (salaries, equipment, travel, patient reimbursement, administration and overhead, etc.)
•Drafts relevant portions of grant applications. Assist the principal investigator in the submission of grant applications, reviewing/editing application text. Also, reviews/edits manuscript submissions on funded projects.
•Oversees data editing and development of new data management tools.
•Coordinates all research activities involving data management staff.
•Designs and runs basic statistical analyses and data visualization reports.
•Grant and Budget Administration.
•Participates in development and administration of project and budgets (supported by administrative staff person).
•Reviews proposed annual budgets, identifies potential problem areas, and recommends changes.
•Monitors daily expenditures, ensuring propriety and accuracy of charges and availability of funds.
•Authorizes payments for travel, study patient services, and miscellaneous costs.
•Reviews monthly reports and investigates and resolves discrepancies.
•Makes budget projections, alerts PI to budget problems and recommends corrective action to be taken.

Supervision
•Manages research staff and administrative personnel.
•Supervises administrative staff and interviewers responsible for recruiting and following research participants.
•Trains new personnel in research procedures and methods.
•Delegates appropriate work to support staff with follow up assistance as needed.
•Performs and submits reports for annual performance reviews and recommendations for merit increases.
•Supervises and monitors overall conduct of the research and training activities.

REQUIREMENTS:
•Master’s Degree in instructional design, instructional technology, education, communications, or a public health/health care or related field and at least 3 years of relevant experience in the design, development, and deployment of adult and/or distance education.
•Demonstrated knowledge of pedagogical principles and application of learning theory to an online learning environment designed for adult learners.
•Previous experience with mental health and digital health technologies research and/or workforce training in another area of healthcare.
•Proven ability to successfully manage multiple projects.
•Proven ability to manage staff.
•Ability to prioritize work appropriately and to work effectively both as a team member and independently with minimal supervision.
•Ability to work on several projects and with different staff members simultaneously.
•Strong proficiency in the use of Learning Management Systems, MS Word, MS Excel, PowerPoint, MS Outlook, and statistical software (SPSS preferred).
•Excellent written and oral communication skills, highly organized with a great attention to detail, and excellent interpersonal skills with ability to interact positively with a wide variety of people

Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.

DESIRED EXPERIENCE
•Proficiency with eLearning authoring applications, including Canvas learning management system, Articulate Storyline, Adobe Captivate, Adobe Creative Suite and video/audio editing.
•Experience with developing, sustaining, and/or expanding virtual training programs.
•Experience working with technical developers and/or developing and optimizing digital mental health tools.
•Experience with development and delivery of educational programs and materials related to mental health and/or medical care.
•Proficiency with medical terminology and experience working with master’s and doctoral level behavioral health and allied professionals

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