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Job Summary : Coordinates continuing medical education programs and activities, and provides administrative support to medical students, house staff, and faculty physicians
Oversees and ensures administrative coordination for the education programs. Prepares, communicates, and provides schedules and information to trainees. Serves as program point person during training sessions. Assists with the preparation, maintains files and distributes course materials.
Schedules program-planning meetings and attends meetings. Coordinates teaching space, equipment and catering. Maintains databases and ensures accurate and current data is accessible to users and program educators. Oversees the program evaluation process, and "reports out" on program metrics. Liaises with affiliate programs and oversees affiliation agreements.
Schedules appropriate didactics and educational activities for medical interns. Arranges for speakers, teaching materials, and off-campus practice activities. Creates and distributes schedules and information. Compiles and distributes reading assignments. Develops a biannual compilation of feedback about the program. Serves as point person for trainees.
Works with Program Directors to design and execute annual Orientation Programs. Meets with orientation facilitators and session speakers. Answers relevant inquiries and assists with the resolution of issues. Designs and distributes program materials. Compiles and analyzes feedback and suggests program improvements for subsequent orientations.
Coordinates educational electives for the training program. Solicits elective requests from housestaff. Maintains logistical and scheduling details with physicians, healthcare providers, and practice managers. Creates individualized schedules, e-mail, and information packets for each house office.
High School diploma or GED required. Bachelor's degree preferred.
3-5 years related work experience required.
Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.
Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
Physical Nature of the Job: Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally