Field Service Engineer

Hillsboro, Oregon, us
Company: Orion Talent
Category: Architecture and Engineering Occupations
Published on 2021-07-31 22:04:05

Job Description

Our client is a trusted global supplier of innovative wafer fabrication equipment and services to the semiconductor industry. Our client's broad portfolio of market-leading deposition, etch, and clean solutions helps customers achieve success on the wafer by enabling device features that are 1,000 times smaller than a grain of sand, resulting in smaller, faster, more powerful, and more power-efficient chips—the kind that are driving the proliferation of technology into our everyday lives. To produce the tiny, complex chips used in products such as cell phones, computing devices, and entertainment gadgets, semiconductor manufacturers require highly sophisticated processes and equipment. In fact, nearly every leading-edge integrated circuit made today has been processed with our client’s equipment.

Position: Field Service Engineer
Location: Hillsboro, OR

Position Description:
As a part of the services team, the FSE provides support to customers in need of higher echelon maintenance on company tools. In this role, you will work at customer site and with customer, local, and remote teams in support of customer needs. This function is at the absolute forefront of semiconductor technology at a market leading company, so you will be expected to learn quickly, think outside of the box, develop creative solutions to problems, troubleshoot without a manual and stay committed to process improvement.

Responsibilities:
? Provide preventative maintenance of equipment and attends to equipment issues
? Order and replace defective units, components, or parts
? Install and/or relocate equipment, and conduct associated start-up of newly installed systems
? Perform field modification and updates, as per Engineering Change Notifications
? Troubleshoot equipment problems and conduct diagnostic procedures to isolate the root cause and correct the issue, to minimize downtime or system interruptions and eliminate equipment malfunctions
? Identify corrective actions; escalate issues for prompt resolution
? Maintain records and reports
? Remain current on equipment/tools through appropriate training, manuals, etc.
? Prepare and maintain accurate logs, service records, part usage documentation, and other management reports
? Train and mentor Engineers and customer employees
? May travel based on assignment from 30%

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