At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
The Palo Alto Networks Systems Engineering Director is the pre-sales technical leadership position for a region or theater
The SED will have leadership responsibility for the Systems Engineers within the region, typically functioning as a manager of managers, but often with direct reports who are individual contributors (Consulting Engineers, Solution Architects etc.). As a 2nd level leader, the SED must also provide higher-level customer interactions and should demonstrate background as a dedicated Technology Executive with broad technology and business background. This role will be assessed both in terms of management skills for the SE’s in the region, as well as in the direct impact this person has with customers and their ability to drive business. It is expected that the SED can interact at a senior level with customers and provide valuable insight into industry trends, customer challenges, technical evolutions, and business changes that will help the customer make their security decisions. The optimal SED already has a reputation with the customers in the region as a trusted advisor who will always take care of their needs.
Recruit and hire new Systems Engineers and System Engineering Managers into the territory.
Responsible for training and mentoring new Systems Engineers on the team.
Provide thought leadership and executive level interaction with customers. Be able to clearly articulate our value proposition at various different levels of our customers’ organizations and own the technical agenda with them.
HR responsibility for Systems Engineers & Managers in the territory (expenses, reviews, etc.)
Support field SE team in complex evaluations, troubleshooting and challenging customer environments.
Assist with defining periodic SE training curriculum.
Assist Channel team in ensuring Partner SE’s are trained and can support PAN evaluation installations.
Foster channel partner relationships with their technical teams.
Represent the company in various technical PR activities—be the technical face of Palo Alto Networks in theater.
Participate in Federal Leadership planning, strategy, and aligned work streams
Provide an escalation point for pre-sales and post sales technical issues that arise in the territory.
Build maintain relationships with Key customers to act as the senior technical resource for the customer
Customer relationships and engagement are a critical part of this role
BS CS/EE or related (or equivalent work experience), MBA desired
3+ Years' experience as a Systems Engineering Director or 5+ Years’ experience as a Systems Engineering Manager in the relevant geography for this role
Secret Clearance required
Knowledge of DoD programs and organizational alignments
Industry knowledge of security product market trends and directional awareness of Palo Alto Network’s roadmap and technology development efforts.
Experience working directory with DoD customers, partners and FSIs
The role calls for in-depth knowledge of competitive security products.
Knowledge of how to deliver comprehensive security solutions to PAN’s customer base, and maintains a general understanding of competitive selling strategies.
50-75% Travel .
Strong communication (written and verbal) and presentation skills
Additional Language Skills a plus.
'Whatever it takes' attitude and motivation to do whatever necessary to assist in closing a deal.
As part of our Systems Engineering team, you’ll support the sales team with technical expertise and guidance when establishing trust with key clients. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our systems engineer team, you are driven by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredible complex cyberthreats.